Apple Certified Support and Sales in
Dorridge, SOLIHULL, West Midlands.
Established 30 years ago in 1995 under the Same name, Limited Company number, VAT number and Phone number.
Get your new Apple kit from us or the Apple Stores and we can install it and get it working for you. We often have used kit in stock and can take your old kit in part-exchange. We can even recycle your old stuff for you free of charge with Data Destruction for your own peace of mind.
Can't bring your Mac to us ? No problem, we'll come to you. This costs £80 + VAT per hour (a one-off per calendar month call out charge of £50 + VAT may apply depending on where you are). Geographical limits and minimum on-site times applicable. Out of office hours appointments at double rates.
Our Apple Remote Support is popular with our SOHO clients and 'Silver Surfer' clients. This gives you general Apple Remote Support by Email, Phone and Teamviewer. This costs £150 + VAT per user per Mac annually. If you just need occasional help, bring your Mac to our office by appointment at a cost of £80 + VAT per hour.
Broken Mac ? With over 36 years professional experience in the Apple industry, chances are that we can repair your Mac. Apple doesn't normally look at anything over 6 years old but bring it to us and we we'll take a look at it for you to see if we can fix it. If we can't fix it, there is just an inspection charge of £80 + VAT to pay. Faulty kit not collected from us within 3 months will be recycled.
With over 36 years of professional Apple Sales and Support experience and over 30 years of running a business experience and Post-Graduate Degree Level qualifications, we also advise on running your business more efficiently.
Bring your dead Mac (or hard disk) to us and we will attempt data recovery. Other companies charge per hour or per Gb of data recovered but we charge a fixed price of £295 + VAT for any data up to 1Tb recovered or £395 + VAT for up to 2Tb. If we can't recover any data, we just charge for 1 hour of Support time @ £80 + VAT.
Please provide a blank external drive to recover your data onto or we can supply a 1Tb SSD for £99 + VAT or a 2Tb SSD for £149 + VAT.
Please note that it can take a good few days or even weeks to recover data and we cannot guarantee the integrity of the data.
Macs are becoming less upgradable but depending on which Mac you have, we can upgrade the performance of it by upgrading the RAM or upgrading the olde worlde slow hard disk drive to a fast SSD (Solid State Drive). We can also upgrade the OS and can also install older versions no longer available from Apple (this takes about half a day but normally only charge 1.5 hours Support Time). Got a new Mac ? Need the data from your old one to your new one migrating ? We can do that for you (this can take a day depending on how much data you have and we normally charge for 2 hours Support Time). Please call for details.
All businesses need a website (how else will clients/customers find you, your details and what you do). Need a quick website doing ? We can get you up and running with a basic one like this and setup an email address for just £195 + VAT (excludes domain and hosting fees).
If your current Mac can't run the latest version of macOS (currently macOS 15 Sequoia), then maybe it's time to get a newer one. Please call to see what your old Mac may be worth when you trade it in for a newer one with us.
If they're too old, we can recycle them for you free of charge (we will even destroy the data on the drives to make it unrecoverable).
White, Pre-owned. 6.1" screen. Apple A13 processor. 64Gb. Unlocked. USB to Lightning charge cable. SIM removal tool.
NEW Battery
NEW Screen
FREE UK USB-A mains charger
FREE Screen protector
FREE Clear rear case
Running latest iOS 18.x
iOS 26 Ready (available Autumn 2025)
£199 inc VAT (£165.83 + VAT)
Black, Pre-owned. 6.1" screen. Apple A13 processor. 64Gb. Unlocked. USB to Lightning charge cable. SIM removal tool.
FREE UK USB-A mains charger
FREE Screen protector
FREE Clear rear case
Running latest iOS 18.x
iOS 26 Ready (available Autumn 2025)
£199 inc VAT (£165.83 + VAT)
PRODUCT (RED). Pre-owned. 6.1" OLED screen. Apple A14 processor. 64Gb. Unlocked. USB to Lightning charge cable. SIM removal tool. 5G. MagSafe.
FREE UK USB-A mains charger
FREE Screen protector
FREE Clear rear case
Running latest iOS 18.x
iOS 26 Ready (available Autumn 2025)
£249 inc VAT (£207.50 + VAT)
Ideal for networked Time Machine Backups. Above example can accommodate up to 4 x 10Tb of NAS HDD's.
4 Bay Enclosure from £449 + VAT
3Tb NAS HDDs from £99 + VAT
Pre-owned. 7.9 inch, 64Gb, Wi-Fi, Apple boxed, Apple USB Charger, Apple USB to Lightning cable.
FREE OtterBox Defender Rugged Case
Running latest iPadOS 18.x
£249 + VAT (£298.80 inc VAT)
Height adjustable, Tilt, Portrait and Landscape, USB-C Power Delivery for powering your Mac laptop with built-in USB-C ports, HDMI in port, USB-A port, Ethernet port.
27" £399 + VAT
32" £499 + VAT
Apple Boxed M3 Processor 16Gb RAM 512Gb SSD, Dual USB-C Charger, Midnight finish
£779+ VAT (£934.80 inc VAT)
External USB-C to USB-C SSD (model may vary from image), USB-C to USB-A adaptor if required, Custom fit case.
Perfect for Time Machine backups and/or Carbon Copy Cloner Backups
1Tb - £99 + VAT (£118.80 inc VAT)
2Tb - £149 + VAT (£178.80 inc VAT)
4Tb - £249 + VAT (£298.80 inc VAT)
Pre owned, 45mm, Black Apple strap, Apple Boxed.
Running latest watchOS 11
£219+ VAT (£262.80 inc VAT)
1 x Apple AirTag
1 x AirTag Bicycle Mount (between water bottle carrier and frame)
Installation and Configuration to your compatible iPhone
£49 + VAT
1 x Apple AirTag
1 x AirTag Security Keyring
£49 + VAT
2 x Apple AirTags
1 x AirTag Car Mount (in engine bay)
1 x AirTag Security Keyring
Installation and Configuration to your compatible iPhone
£99 + VAT
After an error stopping my MacBook Pro Retina 13" from booting up and very little support directly from Apple, Dilip at Native Systems was able to recover all of the data and reinstall the Mac Operating System within a few days and at short notice.
Over and above, he also made a number of minor repairs to the hardware and provided us with all of the recovered data in a professional and courteous service.
I was kept informed at all stages and was confident in the capability and integrity of Native Systems.
D K from Solihull, April
"Dilip, Many Thanks for your help today (with my Tomtom SatNav !)"
Fantastic computer, had it set it up in my studio and it works really well, Dilip knows his stuff, thank you very much, brilliant guy" !
"Thank you for coming along to the U3A Group this morning at short notice and for giving us an interesting and entertaining tour through Apple iPhone history. From the questions and general pleasure expressed by the folks everyone enjoyed the presentation."
"I just wanted to send a follow up thank you for how quickly and efficiently you resolved the issues with my MacBook Pro 16”! Also, very much appreciate you coming out of your way to return the laptop to me the same day. What an amazing service! I will definitely recommend you to my colleagues (we are all Mac users!)".
Visits are strictly by appointment. We are based in Dorridge in SOLIHULL in the West Midlands, UK. Please call for address details.
Email dilip@nativesystems.co.uk
Phone 0121 743 0875
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