Welcome to Native Systems

Phone 0121 743 0875

Apple Certified Support and Sales in Dorridge, Solihull, West Midlands - Established 1995

Our normal opening hours are 10:00am - 6:00pm Monday to Friday.

Please note that we are closed from Tuesday 2nd July and open again on Wednesday 10th July.

WHILST STOCKS LAST - iMac M1, 24" 8Gb, 250Gb - £832.50 + VAT (£999 inc VAT)

Here is what we love to do :-

Apple Sales

Get your new Apple kit from the Apple Stores or from us and we can install it and get it working for you. We often have used kit in stock or can sell your old kit for you or take it in part-exchange. We can even recycle your old stuff for you free of charge.

On-site Apple support

Can't bring your Mac to us ? No problem, we'll come to you. This costs £80 + VAT per hour (a one-off per calendar month call out charge of £50 + VAT may apply depending on where you are). Geographical limits and minimum on-site times applicable. Out of hours appointments at double rates.

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Apple Remote Support/Office based support

Our Apple Remote Support is popular with our SOHO clients and 'Silver Surfer' clients. This gives you general Apple Remote Support by Email, Phone and Teamviewer (you need to be running macSO 10.13 or higher). This costs £150 + VAT per user per Mac annually and starts after payment. If you just need occasional help, bring your Mac to our office by appointment at a cost of £80 + VAT per hour.

Apple Repairs

Broken Mac ? With over 35 years professional experience in the Apple industry, chances are that we can repair your Mac. Apple doesn't normally look at anything over 6 years old but bring it to us and we we'll take a look at it for you to see if we can fix it. If we can't fix it, there is just an inspection charge of £80 + VAT to pay. Faulty client kit not collected from us within 3 months will be recycled.

Business IT Consultancy

With over 35 years of professional Apple Sales and Support experience and over 29 years of running a business experience and Post-Graduate Degree Level qualifications, we also advise on running your business more efficiently.

Mac Data Recovery

Bring your dead Mac (or hard disk) to us and we will attempt data recovery. Other companies charge per hour or per Gb of data recovered but we charge a fixed price of £295 + VAT for any data up to 1Tb recovered or £395 + VAT for up to 2Tb. If we can't recover any data, we just charge for 1 hour of Support time @ £80 + VAT.

Please provide a blank external drive to recover your data onto or we can supply a 1Tb SSD for £99 + VAT or a 2Tb SSD for £149 + VAT.

Please note that it can take a good few days or even weeks to recover data and we cannot guarantee the integrity of the data.

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Apple Upgrades

Macs are becoming less upgradable but depending on which Mac you have, we can upgrade the performance of it by upgrading the RAM or upgrading the olde worlde slow hard disk drive to a fast SSD (Solid State Drive). We can also upgrade the OS and can also install older versions no longer available from Apple (this takes about half a day but normally only charge 1.5 hours Support Time). Got a new Mac ? Need the data from your old one to your new one migrating ? We can do that for you (this can take a day depending on how much data you have and we normally charge for 2 hours Support Time). Please call for details.

Websites & Email

All businesses need a website (how else will clients/customers find you, your details and what you do). Need a quick website doing ? We can get you up and running with a basic one like this and setup an email address for just £195 + VAT (excludes domain and hosting fees).

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We take old Macs in part-exchange

If your current Mac can't run the latest version of macOS (currently macOS 14 Sonoma), then maybe it's time to get a newer one. Please call to see what your old Mac may be worth when you trade it in for a newer one with us.

If they're too old, we can recycle them for you free of charge (we will even destroy the data on the drives to make it unrecoverable).

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Apple iPhone SE

Pre-owned, 2nd Gen, 64Gb Black, 4.7" screen, Unlocked, Apple A13 processor (same as iPhone 11),  USB to Lightning charge cable.

FREE UK mains charger
FREE Screen protector
FREE Folio case
FREE SIM removal tool

Running latest iOS 17

£149 + VAT (£178.80 inc VAT)

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Apple iPhone 11

Pre-owned. 6.1" screen. Apple A13 processor. 64Gb Black. 2 Camera Lenses. Unlocked. USB to Lightning charge cable.

FREE UK mains charger
FREE Screen protector
FREE Rear Case/Stand
FREE SIM removal tool

Running latest iOS 17

£199 + VAT (£238.80 inc VAT)

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Apple iPhone 12 mini    

Pre-owned. 5.4" OLED screen. Apple A14 processor. 64Gb Green. 2 lenses. Unlocked. USB to Lightning charge cable. 5G.

FREE UK mains charger
FREE Screen protector
FREE Brown leather folio case  or Apple MagSafe Leather Sleeve (cost £129 new) in Red
FREE SIM removal tool

Running latest iOS 17

£249 + VAT (£298.80 inc VAT)

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Synology NAS RAID File Servers

Ideal for networked Time Machine Backups. Above example can accommodate up to 4 x 10Tb of NAS HDD's.

4 Bay Enclosure from £449 + VAT
NAS HDDs from £99 + VAT

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Apple iPad mini 4 

Pre-owned. 7.9 inch, 64Gb, White, Wi-Fi, Apple boxed, Apple USB Charger, Apple USB to Lightning cable.

Running maximum iPadOS 15.x

£149 + VAT (£178.80 inc VAT)

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LG USB-C monitors

Height adjustable, Tilt, Portrait and Landscape, USB-C Power Delivery for powering your MacBook, MacBook Air, MacBook Pro with USB-C ports and also Video in. 2 x USB A ports on rear.

27" from £299 + VAT

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External SSD Bundles

External USB-C to USB-C SSD, USB-C to USB-A adaptor if required, Custom fit case.

Perfect for Time Machine backups and/or Carbon Copy Cloner Backups

1Tb - £99 + VAT (£118.80 inc VAT)
2Tb - £149 + VAT (£178.80 inc VAT)
4Tb - £249 + VAT (£298.80 inc VAT)

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Apple Watch series 8

Pre owned, 45mm, Black Apple strap, Apple Boxed.

Running latest watchOS 10

£249+ VAT (£299 inc VAT)

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Apple AirTag Bundles

1 x Apple AirTag
1 x AirTag Bicycle Mount (between water bottle carrier and frame)
Installation and Configuration to your compatible iPhone
£49 + VAT

1 x Apple AirTag
1 x AirTag Security Keyring
£49 + VAT

2 x Apple AirTags
1 x AirTag Car Mount (in engine bay)
1 x AirTag Security Keyring
Installation and Configuration to your compatible iPhone
£99 + VAT

WHAT OUR LOVELY CLIENTS SAY

After an error stopping my MacBook Pro Retina 13" from booting up and very little support directly from Apple,  Dilip at Native Systems was able to recover all of the data and reinstall the Mac Operating System within a few days and at short notice.

Over and above, he also made a number of minor repairs to the hardware and provided us with all of the recovered data in a professional and courteous service.

I was kept informed at all stages and was confident in the capability and integrity of Native Systems.

D K from Solihull, April 2023    

"Dilip, Many Thanks for your help today (with my Tomtom SatNav !)"

J B from Dorridge, January 2023

Fantastic computer, had it set it up in my studio and it works really well, Dilip knows his stuff, thank you very much, brilliant guy" !

E Y from Shrewsbury, October 2022

"Thank you for coming along to the U3A Group this morning at short notice and for giving us an interesting and entertaining tour through Apple iPhone history. From the questions and general pleasure expressed by the folks everyone enjoyed the presentation."

R W from Dorridge, September 2022

"I just wanted to send a follow up thank you for how quickly and efficiently you resolved the issues with my MacBook Pro 16”! Also, very much appreciate you coming out of your way to return the laptop to me the same day. What an amazing service! I will definitely recommend you to my colleagues (we are all Mac users!)".

A B from Nuneaton, July 2022
Address

Visits are strictly by appointment. We are based in Dorridge in SOLIHULL in the West Midlands, UK. Please call for address details.

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