Support We are Apple Certified Support Professionals.
Ad Hoc on-site support (Pay as you go) - This is a popular support option for many of our clients. There is a one off call out charge of £50 (maximum of 1 per calendar month or per project) and then an hourly rate of £70 (1 hour minimum). Geographical limits and minimum on-site times apply.
£10 per month Annual Apple Remote support - This provides annual general Apple support per user by phone, email and online (Teamviewer). Fair use policy applies. Popular with our 'silver surfer' and SOHO clients.
Annual on-site Support Agreements - For business clients that require a part time Apple Support Technician as and when required. We can tailor this to include loan equipment. Essential for anyone with an Apple server. Starts from £100 per month. Please call for further details.
Data Recovery - Fixed fee for successful part or full recovery £295 (excludes external drive supplied by you or we can supply).
All prices listed exclude VAT. Support agreements are payable annually in advance. Support is available during normal UK office working hours.